Independent information service · not a government agency
El Paso County, Texas — water emergency guide

Water damage in El Paso County

Not affiliated with El Paso County, any city government, FEMA, TDI, or any government agency.

Leave and call for emergency help FIRST if any of these:

None of these? Continue below.

Safety information only: Conditions vary. This guidance is not a substitute for instructions from 911, utilities, public-health officials, licensed professionals, your insurer, or your policy. If anyone may be in danger, leave the area and call 911. Do not take any step you cannot perform safely.

What's the source? Tap one — the right help depends on it.

Do this first: shut off your home's main water supply if you can reach it safely.Right help: a plumber to stop the source, plus water removal if flooding is significant. Full steps → statewide guide
Do this first: do not get on the roof — move valuables clear and catch drips from inside.Right help: emergency roof covering (a tarp) first, then water cleanup inside. Full steps → statewide guide
Do this first: stop using sinks, toilets, and drains, and keep people and pets away from the water.Right help: a plumber, possibly the utility, and specialized cleanup — the water is contaminated. Full steps → statewide guide
Do this first: do not walk or drive into moving water.Right help: stay out of moving water; water removal once entry stops. Describe the observed source and events accurately to your insurer; do not speculate. Full steps → statewide guide
Do this first: notify your landlord, property manager, or HOA now and photograph everything.Responsibility and coverage depend on the cause, the policies, and any lease or association documents. Notify the appropriate owner, manager, association, and insurer, and document the damage before authorizing non-emergency repairs. Renters: your policy may cover belongings and temporary housing after a covered loss. Full steps → statewide guide
Do this first: shut off your main water cutoff if you can reach it safely.Not sure? Shut the private cutoff if safe and describe what you see when you call — a pro can triage by phone. Full steps → statewide guide
General information only — not professional advice; see the safety notice above.
sources & methodology · how this site works

You are not alone. First make the area safe. Then stop the source if you can do so without entering water or touching wet electrical equipment.

After the immediate emergency

Once the area is safe and the water is stopped, the full step-by-step lives on our statewide guide so it stays in one authoritative place:

Local data through: NFIP claims 2026-05 · NOAA 2026-03 · FEMA declarations 2026-07

El Paso County flood context

Four separately-sourced, area-level indicators — not a combined score, not a property-specific risk estimate, and NOT a measure of pipe/appliance/roof losses (no public dataset measures those directly).

4
federal disaster declarations naming El Paso County since 2015 (all incident types) · method
FEMA Disaster Declarations Summaries
30 event records
flash floods recorded in the county, 2020 through 2026-03 · method
NOAA Storm Events Database
2,700
flood insurance policies in force in the county (as of build date) · method
FEMA NFIP policies
50
flood-insurance claims with dates of loss 2020–2025 and recorded building payments · method
FEMA NFIP claims, as of 2026-07-21

Recent water-related disaster declarations — El Paso County

FEMA disaster and emergency declarations for flood- and tropical-related incidents naming this county, most recent first. Major disaster (DR) and emergency (EM) declarations are labelled distinctly; all are historical records.

How this is sourced & what assistance status means

When flash floods happen in El Paso County

Recorded flash-flood reports in El Paso County cluster in July and August (NOAA Storm Events, 30 event records by begin month since 2020).

Water utilities serving El Paso County

Largest active community water systems by population served. Your utility's emergency line is printed on your water bill — for supply leaks and meter emergencies, that number beats any directory.

How population served is sourced (EPA SDWIS)

Source: EPA Safe Drinking Water Information System (SDWIS), a federal database of public water systems, refreshed quarterly. County emergency management: Texas counties must maintain or participate in an emergency-management program; use the TDEM regional directory for state field contacts and verify the appropriate local contact.

Flood-insurance claims with building payments, by year of loss — El Paso County

Claims with a recorded building payment > $0 (count), by year of loss · complete loss-years plus current-year to date · all values in the table below

3627189avg per loss year 2020–2025 · 8202020212022202320242025
Claims with a recorded building payment > $0, El Paso County, by year of loss (count)
YearClaims (count)Median recorded building payment (nominal $)
20200—
202134$24,500
20226—
20230—
20240—
202510—
2026 YTD (May)0—

Historical NFIP flood-claim outcomes — El Paso County

Not a forecast for your loss. These are flood-insurance (NFIP) building claims only — a burst pipe or appliance leak is usually a homeowners-policy matter, and outcomes depend on your coverage, cause, and documentation.

$23,900
median recorded building payment, claims with dates of loss in the last 5 years · method
$7k – $45k
middle half of paid claims (25th–75th pct) · method

City-level breakdowns, share-paid rates, and time-to-payment will publish only when claim-level geography and full methodology (numerators, denominators, status filters, code) are finalized and reproducible.

Sources & methodology

Every statistic on this page links to its methodology record (source dataset, formula, filters, date semantics, and minimum sample) — follow the "method" link on each figure. Estimates are labeled. County figures are NOT allocated to cities. This is general information only and not professional advice.